Contact information

Have a question about your order, a custom layout, or current production lead times?

We’re here to help.

📧 Email: contact@thecardcollective.au
📱 Phone / WhatsApp: +61 493 227 778
WhatsApp is often the fastest way to reach us.
🏠 Address: 2/290 Boundary Street, Spring Hill, QLD, 4000, Australia

For customer support, please contact us using the details above or the form above. We typically respond within 1–2 business days.

If contacting us regarding an existing order, please include:

• your full name
• your order number
• a brief description of your enquiry

Providing this information allows us to assist you as quickly and efficiently as possible.

For custom configuration enquiries, please include:

• frame size
• desired card quantity
• card type (Raw, PSA, One Touch, Toploader, Instax, Polaroid, etc.)
• layout reference (if applicable)

This helps us understand your request and provide accurate guidance for your display configuration.