Terms of service

The Card Collective operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). The Card Collective is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.

• Contact details including your name, address, billing address, shipping address, phone number, and email address.
• Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
• Account information including your username, password, security questions, preferences and settings.
• Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
• Communications with us.
• Device information including your IP address.
• Usage information regarding interaction with the Services.

Personal Information Sources

We may collect personal information from:

• directly from you
• automatically through the Services
• from service providers
• from partners or third parties

How We Use Your Personal Information

We may use personal information to provide services, process payments, fulfill orders, manage accounts, send communications, improve services, and comply with legal obligations.

How We Disclose Personal Information

We may disclose your personal information to Shopify, vendors, service providers, marketing partners, and legal authorities where required.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information to provide and improve services.

Security and Retention

We take reasonable steps to protect your data but cannot guarantee complete security.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict your data.

Changes to This Policy

We may update this Privacy Policy from time to time.

Contact

Phone / WhatsApp: +61 493 227 778
Email: contact@thecardcollective.au
Address: 2/290 Boundary Street, Spring Hill, QLD, 4000, Australia

We typically respond within 1-2 business days.

© The Card Collective
Registered Trademark & Protected Design